Technical > General Support

Error - Failed to download package files (check your internet connections)

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gauthierjo:
Hello,

Finally got ubermix installed after a long struggle.  Now, when I try to install new programs, it keeps telling me I need to check my internet connection.  I can browse the internet just fine, and the connection appears stable.  Can you download software onto ubermix?

Update:  I just closed my other laptop before copying the error details, which I am sure would have helped in this case.

Thank you for the time and support.

jnetman1:
Sounds like the software index hasn't updated yet. Quickest way to force an update is to open Synaptic Package Manager and click the "Reload" button. You can also open a terminal (shortcut: ctrl-alt-t) and type "sudo apt-get update".

gauthierjo:
Working like a charm.  Thanks so much!

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